Choose the membership plan that's right for your home. Once your purchase is complete, we'll contact you within one business day to verify your information and schedule your first service appointment. After that, we'll continue to schedule recurring maintenance visits based on your membership plan.

A member of the Premiere Home Experts team will contact you within one (1) business day of your purchase to welcome you, verify your property information, and schedule your initial appointment.

No. Our memberships are billed monthly, and there are no long-term contracts required. We believe in earning your business through exceptional service—not lengthy commitments.

Yes. You may cancel your membership at any time by providing at least 30 days' written notice prior to your next billing date. Your membership benefits will remain active through the end of your current billing period, and no additional charges will be processed after your cancellation becomes effective.

Absolutely! You may upgrade or downgrade your membership at any time. Changes will take effect at the start of your next billing cycle unless otherwise arranged.

We're happy to help. Services outside of your membership are available at our standard service rates. You'll always receive an estimate and approve any additional work before it begins.

Memberships include the maintenance services outlined in your selected plan. If replacement parts or additional materials are needed, we'll discuss the options and obtain your approval before proceeding.

In most cases, yes. An adult (18 years or older) should be present during the initial visit. Depending on the service being performed, future visits may be completed without you present if prior arrangements have been made.

We understand that schedules change. Please contact us as soon as possible if you need to reschedule. We request at least 24 hours' notice whenever possible so we can accommodate your preferred appointment time.

You can reach our team by phone or email during normal business hours. We're happy to answer questions about your membership, appointments, billing, or additional home service needs.